Ratings & Reviews

Overall Rating

4
(14 reviews)
92.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Robert M. - |Recommended: YesReview — Grate people
submitted by David M. - |Recommended: YesMove in — I’ve been here for a month. As I was unable to see my apartment previous to move in there were a few things that needed fixing such as the kitchen faucet and the front door. Both were fixed to my satisfaction and I am very pleased with the maintenance staff.
submitted by Spencer B. - |Recommended: YesSatisfied — Give this 4.3 stars. Low rent is a huge plus, fast internet is a huge plus. Noise is a 3 because they do trash at 4am and it wakes me up every single morning. Spoke to the front office rep about it and nothing has been communicated or done about. The front office rep I have no complaint for. They were on top of it and said they would follow up with their superiors. No blame on the front office rep. But I hate having to wake up every day at this time. Just wanted to express my concerns on this matter as it is affecting my daily lifestyle. Maintenance was very fast and all the fixes have worked beautifully. The maintenance employee I hold in high regard as well, as he was friendly, and in no way overbearing. He did his job and did it well. This studio is overall a great place to live for cheap
submitted by Norris W. - |Recommended: YesA — A
submitted by Tanieca F. - |Recommended: YesOverall good — Can be better
submitted by Jeremiah S. - |Recommended: YesWonderful apartment no complaints — Good no complaints
response from property -Thank you for your review!
submitted by Melanie M. - |Recommended: YesApartment OWNERS Needs Some Wor — I wish they were on their maintenance issues as much as they are about collecting that rent money But if I didn’t pay I’ll get evicted. But at the same time they need to put that same amount of energy to fix things around the apartments as they do into the tenant that’s paying rent on a monthly basis
response from property -Thank you for updating us on your experience at Autumn Trails. Customer service is our number one priority. A member of our staff will probably be reaching out to see how we can address all your concerns and maintenance issues. We are sorry for the inconvenience but we hope to address all your concerns as soon as possible and correct all your maintenance issues. Thank you again for updating us on your experience.
submitted by Monique W. - |Recommended: NoNope — The staff is great, friendly, very helpful. They are the reason I am going to stay. But the owner, company that owns the property, are wrong. I would never live in another one of their properties.
response from property -Thank you for updating us on your experience at Autumn Trails. We appreciate your honesty and letting us know we can improve in areas. A member of our property staff might be reaching out to you in the next few days to inquire on ways we can better serve you. We apologize for any difficulties you are having and we hope to improve on your experience at Autumn Trails.
submitted by Dysheka A. - |Recommended: YesDo I have renters insurance — Insurance
response from property -Thank you for the great review! Please let us know if we can do anything else to help make your stay at Autumn Trails more enjoyable!
submitted by Lynn J. - |Recommended: YesMaintenance — Thanks for being prompt in fixing things and resolving issues.
response from property -Thank you very much for your great review. If there is anything else we can do to enhance your experience with us please feel free to let us know. Thank you again and we hope you have a great day!
submitted by Ronica P. - |Recommended: YesHappy home — Very helpful
response from property -Thank you very much for your great review. If there is anything else we can do to enhance your experience with us please feel free to let us know. Thank you again and we hope you have a great day!
submitted by Dwight J. - |Recommended: YesSurvey — Very satisfied
response from property -Thank you for providing us with this great review. Resident feedback is very important to us. If you need anything else to make your stay at Autumn Trails pleasant please don't hesitate to let us know. Thank you again and have a great day!
submitted by Kahree R. - |Recommended: YesCoo — Good
response from property -Thank you for providing us with this great review. Resident feedback is very important to us. If you need anything else to make your stay at Autumn Trails pleasant please don't hesitate to let us know. Thank you again and have a great day!
submitted by Kahree R. - |Recommended: YesApartments — Good
response from property -Thank you so much for your great review! Let us know if there is anything else we can do to serve you!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Autumn Trails Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Autumn Trails Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose